Privacy Policy

Your privacy is very important to us. This privacy statement explains what personal data Plymouth Flying School Limited collects from you when you use this website, through our products and interactions with you and how we use that data.

Plymouth Flying School Limited offers a wide range of products, from Introductory Flights, Experience Flights, Private and Commercial Flight Training (and assosciated ratings), private aircraft hire and General Aviation Services at Cornwall Airport Newquay.

Topics covered:

  • Personal data we collect
  • How we use personal data
  • Reasons we share personal data
  • Marketing
  • Access and amendments to your information
  • Notice to end users
  • Cookies
  • Other websites
  • Changes to our privacy policy
  • How to contact us

Personal Data we collect

We collect information from you when you purchase a service or product from us, or join Plymouth Flying School Limited as a member. When you use our website we collect information about how you use the site via Google Analytics and this helps us to make our website easier to use and the content more useful. We also collect information when you voluntarily complete customer surveys,provide feedback and participate in competitions.

How we use personal data

Plymouth Flying School Limited uses the data we collect to operate our business and provide you with the products we offer. We also may use the data to communicate with you, for example, informing you about your account, security updates and product information. We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

Reasons we share personal data

We share your personal data with your consent or as necessary to complete any transaction or provide any product you have requested or authorised. We also share data with service providers working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights or property of Plymouth Flying School Limited.

Plymouth Flying School Limited will not share your information for marketing purposes and also use information from credit reference agencies and fraud prevention agencies.

Marketing

We would sometimes like to send you information about products and services which may be of interest to you but will only do so if your consent has been given. If you no longer wish to be contacted for marketing purposes, please email us at fly@flynqy.co.uk.

Access and amendments to your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email (fly@flynqy.co.uk) or write to us at the following address (Flynqy Pilot Training, Cornwall Airport Newquay, St Mawgan, Newquay, Cornwall, TR8 4RQ). There will be a £10 plus vat administration charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

How you can access or control your personal data will depend on which products you use.

You can always choose whether you wish to receive promotional emails, SMS messages, telephone calls and postal mail from Plymouth Flying School Limited.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You have browser controls to block and delete cookies and controls from some third-party analytics service providers to opt out of data collection through web beacons and similar technologies. Your browser and other choices may impact your experiences with our products.

Plymouth Flying School Limited does not use any tracking cookies.

Other websites

Our website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites and you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy updated when Plymouth Flying School updates its policies.

This privacy policy was last updated on 16 December 2019.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you: by email (fly@flynqy.co.uk) or by writing to:

Plymouth Flying School Limited
Cornwall Airport Newquay
St Mawgan
Newquay
Cornwall
TR8 4RQ